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Warranty Claims or Damaged TablesIf your Kettler table is faulty please start by taking some photographs of the problem.
Please then email these to [email protected], along with your order number and a description of the problem.
If possible please ensure that the photographs are no bigger than 1 megabyte per image, as if they are any bigger it can cause problems with them getting through to us.
We will respond to confirm receipt of your email within 1 hour (Mon - Fri, 8:30am - 5pm - excludes Bank Holidays), so if you have not had a reply, please assume that for some reason we have not received your email and give us a call.
Once we have received the images and a description of the problem we will speak with Kettler and arrange for the problem to be rectified.
Please Note: If it is safe to do so, please continue to use the table while we get things sorted as we wouldn’t want to spoil any fun you were planning. This will not affect any warranty replacement.