Contact Us
We strive to always provide a helpful, friendly and personal service and we welcome your calls and emails. Please call to receive expert advice or to place an order.
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Out of Hours Sales Advice -
With our 'out of hours' sales information service you can get advice, check availablilty and lead-times.
Please note: If you want to check which days we deliver in your area please provide your postcode when sending the enquiry. To use this service please click the 'Ask a Question' button displayed on every product page.
2018 Christmas and New Year Opening Hours: Sunday 2nd December - 11am - 5pm Saturday 8th December - 9.30am - 5pm Sunday 9th December - 11am - 5pm Saturday 15th December - 9.30am - 5pm Sunday 16th December - 11am - 5pm Saturday 22nd December - 9.30am - 2pm Sunday 23rd December - 11am - 5pm Monday 24th December - Open 8.30am to 3.00pm Tuesday 25th December - Closed Wednesday 26th December - Closed Thursday 27th December - Open 8.30am to 5pm Friday 28th December - Open 8.30am to 5pm Saturday 29th December - Closed Sunday 30th December - Closed Monday 31st December - Open 8.30am to 5pm Tuesday 1st January 2019 - Closed 2nd January 2019 - Open 8.30am to 5pm Table delivery schedules are dependent on which brand and model you order. We stock almost 2,000 tables in the build up to Christmas, but some of our less popular models are sent directly from the manufacturers. Here’s a summary to help you work out the various delivery timescales and cut-offs: Most Cornilleau, Kettler & Gallant Knight tables are delivered from our own physical stock using either our vans or couriers. We deliver to most postcode areas 3 or 4 times a week and offer a pre-booked, two-man delivery service. The day before your agreed delivery date you will receive a text with a two-hour delivery window. The cut-off date for a guaranteed pre-Christmas delivery to England, Scotland, Wales & Northern Ireland is noon on Wednesday 13th December. However, we are delivering right up to and including the 24th December so we can deliver to a great many areas very close to Christmas. Please call us on 01371 875000 if you wish to check which dates are available in your area. Butterfly Butterfly tables are dispatched direct from Butterfly’s UK importers.
Normal two-man delivery: Included in the price of the table is the two-man delivery service. Butterfly contact you to arrange delivery and they normally offer you several dates. These dates are offered from their ‘live’ system and they usually deliver to you within about 7 working days. The last day for booking in pre-Christmas deliveries will Monday 17th December. However, this is postcode dependent and some postcode areas may need to be ordered prior to this date to achieve a pre-Christmas delivery. After Christmas two-man deliveries will resume on Wednesday 2nd January 2019.
For the Junior (3/4 sized) tables and 6x3 table tops we would need your order no later than 10.30am on Tuesday 18th December and you should receive the goods by Friday 21st December.
Sponeta/Stiga - Regardless of where you purchase a Sponeta/Stiga table from they all come from the same stockholding and via the same courier. The cut off for pre-Christmas delivery will be 12pm on Friday 7th December. PLEASE NOTE - Once ordered, a delivery date can only confirmed once we have spoken with you so please ensure you provide a daytime contact number.
PLEASE NOTE: The risk of bad weather is greatly increased at this time of year and this can cause delays or cancelled delivery runs – we strongly recommend you choose an earlier delivery date where possible as we will have the opportunity to reschedule if something goes wrong. If you require further information please do not hesitate to contact us by phone, e-mail or by using our out of hours ‘ask a question’ service and we’d be delighted to help.
Normal hours: Monday to Friday - 8.30am - 5pm
Our e-mails are monitored every day except Christmas Day & Boxing Day. Please feel free to e-mail any enquiries and we will endeavour to reply to you as swiftly as possible.
[email protected]
CHRISTMAS DELIVERY 2018
