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Delivery Information
COVID-19 Delivery Information
Latest News from Cornilleau 11am Friday 20th March:
Sadly Cornilleau have just announced they ceased production and closed their factory. They have a number of staff who have tested positive, including one in a serious condition in hospital. Their safety is obviously the primary concern and our thoughts are with them and their families.We have taken the decision to stop accepting any orders for Cornilleau outdoor tables until we can get a clear picture of the current stock situation. There are several container collections due to happen in the next two weeks, some or all of which might happen but at the moment there is no certainty of anything.
Please drop us an email to [email protected] and we will keep you up-to-date as the situation unfolds. Let us know the product you want and your postcode, plus for speed a contact number. We will inform you as and when some become available (or suggest alternatives).
Please note that this affects every retailer of Cornilleau tables as they all drop-ship them one by one from Cornilleau, so this issue is not unique to us. What is unique is that in addition to calling on Cornilleau’s UK stock we do also have some of our own stock so we may be in a slightly better position for a short while.
We hope you all stay safe and will do our utmost to get tables delivered where possible.
In these uncertain times we are having to making a few changes.
Some delivery options and stock availability have changed. If you can't find what you are looking for at the moment, we request you drop us an email to [email protected] with your contact number, postcode plus the model and colour you are looking for. We can then call you to let you know the current availability and make suggestions if your first choice is not currently available.
To minimise contact during deliveries our own delivery staff and some of our manufactures delivery teams will no longer request signatures upon delivery. Instead they will ask the name of the recipient and take a photo of the parcel in situ.
We are suspending the optional assembly service (90% of tables were assembled by our customers anyway). Sorry if this causes any inconvenience but we feel it is sensible not to have staff at delivery points for longer than necessary (for your safety as well as ours).
Delivery times may be slower than quoted on our website due to staff shortages in the warehouses and couriers. This will be an ever changing picture so it won’t be practical for us to continuously update every product page.
Please bear with us during these difficult times. We will endeavour to offer the first-class service for which we are known, but our primary concern must be the health and well-being of our staff and customers.
Stay safe, stay well and stay positive. It may be a bumpy road but we’re a great country with great people and we will get through this.
Tables-tennis-tables.co.uk is unique in many ways and our delivery service is one of them.
There are several different ways your delivery will be made depending on which table you choose. Each manufacturer will use a different delivery company. On the whole these are 2-man delivery teams, but their delivery times and methods vary. Above is a guide to let you know the delivery process of each manufacturer. Please note deliveries are to a room of choice, but ground floor only.