If you receive goods from us that have been damaged in transit or in some other way have not reached you in a satisfactory condition, you will be entitled to a full refund or replacement of the returned goods. If, for some other reason, you are not entirely happy with your purchase, you may return it to us* in its original condition within 30 days of receipt, undamaged, unopened and unused, for a full refund. Your statutory rights are not affected. Please ensure you enclose all your details including the reason for return - if possible please enclose your original delivery note. We would advise you return your items to us via a Recorded Delivery Service. *Please Note: YOU MUST CONTACT US BEFORE RETURNING ANY ITEM TO ENSURE CORRECT RETURN ADDRESS AND AUTHORISATION CODE.